Getting fired twice before age 30 taught this CEO an important lesson

Getting fired twice before age 30 taught this CEO an important lessonGetting fired twice before age 30 taught this CEO an important lessonDealing with getting fired is hard, especially if youre just starting your career. But getting fired twice before youre 30 can feel like a double whammy of bad luck.If you find yourself in a similar situation, you can feel at peace knowing that Sarah Robb OHagan, CEO of Flywheel Sports, found herbeiself in that lage not too long ago. She welches first fired from the leadmarketingposition atVirginAtlantic Airways on the grounds that she was too cocky. The second time was during her tenure inAtaris marketing department.Instead of letting those experiences hold her back, OHagans career has continued to thrive.Since those roles, OHagan has served as president of Gatorade and president ofEquinoxbefore moving on to lead Flywheel Sports.During aninterviewwith Pattie Sellers atFortunes MostPowerful WomenNext richtung Summit, OHagan said that her negative e xperiences were crucial in helping her find positive ones.Early in your career, you think youre in this place that isnt you, OHagan said at the summit,according to Fortune. When referencing her past experience at Atari, she joked, I didnt even like video games.OHagan believes that your seemingly random experiences give you a great knowledge base to build the rest of your career. But ultimately, being fired twice also taught OHagan to pick something that you care about, and pursue it.I had a huge amount of perseverance that contributed to my own personal interests and turned them into areas of deeppassion, OHagan wrote onLinkedIn. While I absolutely love all of the work that I get to do these days - and have done for pretty much all of my career - a huge amount of my career path has been grueling and enormously difficult.Since becoming CEO of Flywheel Sports, OHagan has also written a book calledExtreme YOUto help young professionals achieve the same levels of success. In the book (as well as in real life), OHagan encourages people to follow their interests so they can find their path.I started my career in the airline industry. Not because I waspassionateabout aircraft types, fuselage, or the smell of jet fuel, but because I wanted a job that would fly me beyond my tiny little island nation, OHagan wrote. I was fired up about the idea of exploring and seeing the world, and in order to do that, I had to work my ass off to get the opportunity.Without her first airline industry position, OHagan wouldnt have worked at Virgin Atlantic Airways, so her path would have taken her somewhere other than her current role. Following your interests can clearly have an impact on your career path.But, just in case you need some additional help in finding your footing, heres some more advice from OHagan on how to get to where you want to be.Dont think about what everyone else is doingDuring Fortunes Most Powerful Women Next Gen Summit, OHagan stressed the personal and profess ional importance of understanding yourself. Do not get distracted by the competition, she told the audience. Focus on you, your strengths and your challenges.Determine what motivates youWhen OHagan evaluates business opportunities for Flywheel, she thinks about what motivates people to exercise. Think about your motivations when youre looking to find something youre passionate about. What excites you about your day? What do you look forward to doing? These questions (and all the ones that follow) are great brainstorm starters.Focus on what youre good atOHagan uses the airline industry as an example of what not to do in business because airlines focus on everyone, they have few loyal, excited customers. The same strategy can be applied to determining what you want to focus on be specific and concise. Be spectacular for a few, OHagan said. Not average for many.This article originally appeared on Fairygodboss.

Mechatronics the Role of Engineers

Mechatronics the Role of Engineers Mechatronics the Role of Engineers Mechatronics and the Role of EngineersMechatronics can be seen everywhere today. Engineers have mechatronics journals and can read mechatronics papers in journals that cover other fields, while a multitude of diverse companies are embracing its principles.The term was coined over 40 years ago, when engineer Tetsuro Mori combined the words mechanical and electronic to describe the electronic control systems that Yaskawa Electric Corp. was building for mechanical factory equipment.Mechatronics are all around us, from computer hard drives and robotic assembly systems to washing machines, coffee makers, and medical devices. Electronics that control mechanical systems account for much of the value of the average automobile, managing everything from stability control and antilock brakes to climate control and memory-adjust seats.Mechatronics means many things to many people, but when pressed, many engineers reference a d rawing shown by Kevin Craig, perhaps the nations forefruchtwein evangelist of mechatronic design. It consists of four overlapping circles mechanical systems, electronic systems, control systems, and computers.Mechatronics represents more than mechanical and electronics, according to Craig, a professor of mechanical engineering who left Rensselaer Polytechnic Institute to abflug a mechatronics program at Marquette University.According to Michelle Boucher, an analyst for the Aberdeen Group, a Boston-based technology think tank, the best performers among the surveyed companies have changed the way they worked. More importantly, though, they do not schedule meetings based on timeevery week, or twice monthlybut on key events in the project timeline.So instead of wasting time in a meeting when nothing is happening, key players gather when its time to fit the pieces together. Design and project collaboration software are also important. These applications help engineers visualize how syste ms work and are easy to mark up with questions and comments. If youre an electrical engineer, you dont necessarily have easy access to CAD data, so this helps you see how the device is supposed to work, Boucher said.But the question remains Which engineers lead? According to Peter Schmidt, a senior research engineer at Rockwell Automations Advanced Technology Group who teaches part-time with Craig at Marquette, Were all engineers and were doing engineering, period. Rockwell Automation has long hired electrical and control engineers to design its machine control and factory automation systems. Many of the companys engineers say they have been doing systems integration design and modeling (in short, mechatronics) for 20 years.Its that multidisciplinary approach from concept through delivery that separates mechatronics from old-style control engineering at Rockwell. President Terry Precht calls it a virtual factory, combining design, manufacturing, and flaschenpfand repair services. Wh ile some mechatronics teams like to run simulations, Precht prefers to use the prototype approach. You can answer certain questions from an actual model that you cant get answered in a soft model, he said.Project LeadershipOur mechanical and electrical engineers are always working very closely together on these things, Precht said. When we build systems with complex moving parts, mechanical engineers write the control software since they understand how the devices should operate. We have three graduates that went through Doctor Daves mechatronics course, and it was just obvious from the start how well they can work across a broad spectrum of projects compared with engineers who were classically trained.Doctor Dave is David Alciatore, a professor of mechanical engineering who literally wrote the book on mechatronics, Introduction to Mechatronics and Measurement Systems, with co-author and professor emeritus Michael Histand. The first edition came out in 1999, and the book is now in i ts fourth edition.A good hands-on mechanical engineer trained in electronics makes a much better mechatronics engineer than an electrical engineer or computer engineer trained in mechanics later, he said.Back to SchoolRight now, the question of who takes ownership and who will lead the development of next-generation electromechanical systems often depends on where engineers work. Companies that make mechanical systems tend to let mechanical engineers lead those that make electronics assign the lead to software and electrical engineers.In the future, though, the issue may be decided by how colleges train the next generation of mechanical engineers. Right now, most schools teach controls, basic electronics, and programming as part of the mechanical engineering curriculum.For example, at Colorado State University in Pueblo, in addition to the course work, the engineering program also focuses on teaching students to work on teams, an essential for the multifunctional world of industrial design.According to Craig, classical mechanical engineering has become a commodity skill. His goal at Marquette is to integrate courses so that electrical, control, and mechanical engineers learn how different disciplines use the same core knowledge to achieve different results. We have to show how we can integrate electronics and controls into modern mechanical systems, he says.Another approach is to offer a degree in mechatronics. So far, only three schools do that California State University, North Carolina State University, and Colorado State University. The department chair at Colorado State, Jane Fraser, thinks that industrial engineering is an ideal platform for mechatronics because the focus is on bottom-line results rather than on mechanical or electrical components.Manufacturing companies in her community are telling her the same thing. They want students trained to integrate electronics, controls, computers, and moving parts. For them, this is not just where engineering is going. It is where engineering has arrived.Adapted from Who Owns Mechatronics? by Alan S. Brown, Associate Editor, Mechanical Engineering, June 2008.Companies that make mechanical systems tend to let mechanical engineers lead those that make electronics assign the lead to software and electrical engineers.

10 Reasons Why Recruiters Dread Reading Your Resume

10 Reasons Why Recruiters Dread Reading Your Resume 10 Reasons Why Recruiters Dread Reading Your Resume Heres a fact Very few people likereading resumes especially those who read hundreds ofresumesa week. Ask any recruiter, and theyll probably tell you its one of their least favorite parts of the job.I critique and write resumes as part of my job. Ive read hundreds of them and have conducted numerous critique sessions, but Ive got nothingonrecruiters. The only bright spot in this whole process is reading a resume that doesnt give me a sharp pain between my eyes, one that is relatively sound. A resume that is outstanding now, thats awowmoment.Once you understand that recruiters are not dying to read your resume, you can focus your attention on writing one that pleasantly surprises them, one that prompts them to recommend you for an interview. To write such a resume, you must avoid making the following mistakes1. An Apathetic Approach to Writing Your ResumeDont let your apathy show in the quality of your product. You dont want a document that shouts,Im not into writing a resume because Ive got better things to do. Typos, spelling errors, and grammar mistakes will send this kind of message.When people resent writing resumes, this sentiment comes across loud and clear in the way they handle their resumes. These people often want others to write their resumes for them but thats a mistake. Your resume is your responsibility.If, for whatever reason, you simplycannotwrite your own resume, be koranvers tohire someone who will take adequate time to interview youand get to know what youve accomplished in your career.2. Your ResumeIs Tome-LengthIs your resumea five-page document consisting of every duty you have performed within the past 25-years? If so, a recruiter is going to dump it in the reject pile simply because its nearly impossible to read.I recently glanced at a resume that resembled what Ive just described. I didnt even pretend to read it. I put it down afte r two seconds. My customer nodded with understanding.3. Its Difficult to ReadMake your resume easy to read by writing short paragraphs, no mora than three or four lines apiece. Shorter paragraphs allow the reader to grasp important information easier. Im also a fan of using bold text to make words and phrases stand out.Remember that recruiters take approximately 6-10 seconds to glance at your resume to determinewhether they will read the rest of it. Thus, your resume must grab their attention quickly. Make sure they seeyouraccomplishmentsin those first 6-10 seconds or else they never will.4. It Lacks AccomplishmentsI know, youve heard this a thousand times but its worth repeating. You want to stand out from competing job seekers. Recruiters and employers like to seequantified resultsin the form of dollars, numbers, and percentages.Many people mistakenly think accomplishments should only be highlighted in the experience section or under your career highlights. One or two of your ac complishments should also be stated in your wertzuwachs profile e.g., Develop processes that improve operations, resulting in double-digit revenue growth. A statement like this is meant to grab the readers attention. This assertion must then be backed up by explicit examples and dollar amounts in the experience section.5. It Includes Clichs or Unsubstantiated Adaptive SkillsThe rule is to show rather than tell. You may be innovative but what makes you innovative? Did you develop a program for inner-city youth that promoted a cooperative environment and reduced violent crime by 50 percent? If so, state it in your profile.Recruiters and hiring managers can see fluff a mile away. Theyre turned off by words like dynamic, results-oriented, outstanding, driven, and other clichs.6. It Fails to Show Recruiters and Employers What Youll Do for ThemRecruiters and employers dont want to know what you did they want to know what youcan do.Youre probably thinking, My work history is in the past thats what I did. How do I show employers what I can do?In the field, we call it prioritizing your statements, or targeting your resume to each company to which you apply. In other words, illustrate how your qualifications and accomplishments match the employers requirements in order of importance.7. You Dont Know What Recruiters and Employers WantMany people dont take the time to dissectajob ad to discover the most important skills and experience the employer wants to see ontheirresume. If the ad is skimpy, go to the companys careers page on its website.Better yet, if you know someone at the company or know someone who knows someone at the company, callthemand ask for more info about the position. LinkedIn is a great tool for finding influential people at companies. The bottom line is that you cant write a targeted resume if you dont understand the requirements of the job.8. You Lack Keywords and PhrasesAsCareerBuilderpoints out, keywords are the skills that applicant tracking sys tems (ATS) search for to determine whetheryour resume will be read by recruitersand hiring managers.Your branding headline on your resume, much like the headline on yourLinkedIn profile, is the first place on your resume where youll utilize keywords. Then you will make sure theyre peppered throughout the rest of your resume as well.9. Your Resume Isnt Smartphone FriendlyFor you millennials, this should be no problem, as youdont go anywhere withoutyour iPhone or Android. (Im the same way, even as a boomer.)The job search is increasingly mobile, so your resume (stored in Dropbox or Google Drive) must be legible to recruiters and hiring managers when sent and received via smartphone. Recruiters and hiring managers want your resume fast, so dont disappoint them.10. You Apply for a Job for Which Youre Not QualifiedI know the urge to find a job any job is strong, but you dont want to waste the time of a recruiter, employer, and yourself by applying for jobs for which youre not qualified . You may think theres an inkling of hope that youll get an interview, but if you have only five of the 10 requirements necessary to do the job, there really is no hope.A woman in HR recently related this story to me I received a resume in a USPS photo envelope (heavy-duty mailer) certified mail. The resume is on lovely cream-colored card stock, beautifully formatted. The problem, though, is she is applying for the assistant town accountant position and for the last 10 years, she has been a dog groomer.These are but 10 faux pas you must avoid if you want to write a powerful resume that is enjoyable to read and gets you a spot in the hot seat. Once youve securedan interview, youre one step closer to a job offer.A version of this article originally appeared onThings Career Related.Bob McIntosh, CPRW, is a career trainer who leads more than 15 job search workshops at an urban career center.Master the art of closing deals and making placements. Take our Recruiter Certification Program today. Were SHRM certified. Learn at your own pace during this 12-week program. Access over 20 courses. Great for those who want to break into recruiting, or recruiters who want to further their career.

Leadership presence for women is it really any different

Leadership presence for women is it really any differentLeadership presence for women is it really any differentI have been speaking on the topic of leadership presence for several years, but only lately created a program designed for women and the question I get most often is, Why focus on women? My answer is, as they say in the commercial, Because were worth itFollow Ladders on FliphauptplatineFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and more Were highly educated.According to the National Center for Education Statistics, women make up more than56%of college students nationwide.We increase innovation. An economist from Carnegie Mellon found that teams that included at least one female member had a collectively higher IQ than teams that had just men.We make organizations more profitable.The Anita Borg Institute for Women and Technology recently published a paper calledThe Case for Investing in Womendetailing the huge dif ference that women make in the workforce. One of their findings is that in Fortune 500 companies with at least three female directors, the return on invested capital jumped over 66%, return on schlussverkauf went up 42%, and return on equity increased by 53%.But heres the rub. Leadership presence doesnt automatically come with your education, your talent for innovation, or your business results. Instead, leadership presence is entirely subjective. It depends on how others perceive you. Women face unique challenges when it comes to being perceived as leaders. The most pervasive obstacles are Unconscious Bias, the Double-Bind Paradox, and the Imposter Syndrome.Few people would consciously think that a woman cant be a leader. But Unconscious Bias appears in numerous studies. For example, when researchers ask both men and women to draw a picture of a leader, theyll almost always draw a male figure.The Double-Bind Paradox states that as males rise in rank and status at work, they retain (and often increase) their perceived likeability so they can be both powerful and likable. But when women project status and authority in order to advance in the business world - the more powerful they appear, the less they are liked. Catalyst, an organization that studies women in leadership, calls this the dammed if you do, doomed if dont dilemma.The Imposter Syndrome is the fear of being exposed as a fraud, of feeling unworthy of your success. While both genders experience it, a females self-doubt is more likely to negatively impact her career when she doesnt exhibit the self-confidence expected in a leader. For example, internal research by Hewlett-Packard found that women only apply for jobs for which they feel they are a 100% match men apply even when they meet no more than 60% of the requirements.To complicate matters further, women fall into verbal and nonverbal communication traps that rob them of presence. Here are three of those trapsTrap 1 Sending nonverbal submission signalsSometimes its as simple as the tilt of your head. Tilting your head to one side is a warm (pro-social) signal that you are listening and involved.As such, head tilts can be very empathetic and inclusive. But they are also subconsciously processed as submission signals. (Dogs tilt their heads to expose their necks, as a way to show deference to the dominant animal.)Continue using head tilts when you want to demonstrate your concern for and interest in members of your team or when you want to encourage people to expand on what they are saying. But when you need to project power and confidence - asking for a promotion or giving a presentation to the executive team or board of directors - keep your head straight up in a more neutral (and authoritative) position.Trap 2 Looking less than you areHeres how most women sit around a conference table in a business meeting Legs are crossed, elbows into waist, hands together on lap, shoulders slightly rounded. In other words, women con dense their bodies. If you find yourself in this posture, realize that it could be depleting your leadership presence by making you look less confident, less professional, and less powerful than you really are.Confidence and authority are non-verbally demonstrated by claiming height and space. If you are sitting, you can still project power by sitting straight with both feet on the floor (which makes you look and feel grounded), by hooking one arm over the back of your chair, by making more open arm gestures, or by spreading out your belongings on the conference table to claim more territory.Remember, also, that if everyone is seated, standing when you speak gives you instant status by becoming - for the moment the tallest rolle in the room. And if you move around, the additional space you take up adds to that impression.Trap 3 Staying invisibleThe head of Human Resources told me that the saddest comment he hears when executives are evaluating potential candidates for high-level positions is, I have no idea who she is. I think this happens more often with female candidates because we are more likely to adopt a good student mentality in which we believe that if we just keep our heads down and do good work, others are bound to notice and reward us.Apparently, thats not the case.Research with senior leaders in Silicon Valley found that the top criterion for promotion was visibility. One savvy female executive stated it this way Its not enough to be a legend in your own mind. You need to make others aware of your talents and accomplishments.So ask yourself Are the executives in your company aware of your talents and accomplishments?If not, you need to increase your visibility by volunteering for key projects, offering to give presentations, publicizing your teams accomplishments, and taking an active part in your professional associations. You need to broaden and deepen your network and look for mentors and sponsors who will guide and help promote you. Because as gifted as you may be, your leadership presence can only be built by getting out there and letting others see you in action.But back to the original question Is leadership presence for women really any different?What do you think?Carol Kinsey Goman, Ph.D., is an international keynote speaker and leadership presence coach. Shes the author of The Silent Language of Leaders and creator of LinkedInLearnings video series Body Language for Leaders. For more information, visitCarolKinseyGoman.com.You might also enjoyNew neuroscience reveals 4 rituals that will make you happyStrangers know your social class in the first seven words you say, study finds10 lessons from Benjamin Franklins daily schedule that will double your productivityThe worst mistakes you can make in an interview, according to 12 CEOs10 habits of mentally strong people

The Awful Secret of Resume References Page

The Awful Secret of Resume References Page Resume References Page Help Complete a worksheet by means of your work experience and learn to draft it into a resume. When it isnt clear from your resume, you might also want to include details about your relationship with the reference. Also, youll find practical suggestions and examples on the best way to compose a cover letter or an introduction to different resume templates for all kinds of jobseekers. In the same way, brush up on the lingo of the business and utilize it in relevant regions of the resume to describe your abilities and experience. The Nuiances of Resume References Page At time it will become essential to indicate when a specific reference is readily available for a telephone call. Job references shouldnt be included on a resume. Your fruchtwein important reference ought to be the initial one. Formatting your resume references is a comparatively straightforward job. The above provided letter is special instance of high quality so far as professional letters are involved. After you get started sending out your resume, be prepared to get phone calls from employers Its rare an employer will request references in a very first interview, but its possible thats why you need to get them with you. The absolute most recent former employer might be your present employer, whom you might or might not want to understand youre seeking employment elsewhere. The New Angle On Resume References Page Just Released The sample reference page provided here can readily be adapted to satisfy your requirements. Actually, you use the word References at the peak of the page before you get started listing your sources. If you are requested to send references, develop a distinct document rather than placing them directly on your resume. When you must provide references to a prospective employer, the best method to do it is to create a reference page youre able to share with them. Along with eating mushrooms dai ly increasing T cell levels are noted when patients consume a lot of selenium each and every day. In most instances, you dont require a complete street address on a resume. Bear in mind, too, that you require other sorts of references along with supervisors. Dont hesitate to e-mail me with any questions that may have. You might wind up getting a so-so recommendation if a person in your list receives a surprise background check call about you. Possessing a list of references prepared to hand to a prospective employer is one particular approach to demonstrate that you think ahead and are prepared. Besides the aesthetic look of the resume, the information thats included together with the way its written can earn a drastic difference. It isnt hard to use and customizable so you may adjust it to match the appearance and feel of your resume. Additionally, there are various methods by which a work seeker can help their resume to stick out among the crowd. If you are searching for work, then you are going to need references. For instance, if youre going into the work market for the very first time, you may just should list three references. Now that youre schooled on the best way to list reference on a resume, know your resumeand your referencesmay must be altered slightly as you make an application for different jobs. When youre asked for references, you may strategically pick the best people to represent what you would like highlighted for the opportunity, she states. You would like your references to be all set for a call. When you first think about somebody to use as a reference for a work program, you must ask their permission not just to use and give out their contact info but directly if theyd be able to supply a reference as some individuals may prefer not to. For each new job opportunity, you should make certain your list of references is the correct fit. Resume references are a valuable part of any work search. Following your interview, your r eferences could be a fundamental component on whether you get a job offer from a business. Good educational references are from time to time priceless, especially in professional areas wherever your qualifications are a main consideration.

The Dos and Donts of Chronological Resume Example

The Dos and Donts of Chronological Resume Example Depends on your level and a few other conditions, it isnt always such a good idea to use certain resume format. Therefore, if youre going to get retired, and searching for employment, its far better to use other format. The absolute most hard step here is to choose which resume format is appropriate for you. You are likely to get such all set formats for each and every kind of job that you want to apply. Its essential that the information that you provide on your resume is in sync with your LinkedIn profile that is the reason you should make certain that employment dates are the exact same everywhere. Both types of resumes are great and might eventually do the job for everyone the exact same. A chronological resume is simple to read and can highlight career development. The chronological resume is among the most common resume types. The 30-Second Trick for Chronological Resume Example The download link is simply found in t he body of the text (there isnt any download button or image), therefore it can be simple to miss. The next thing you ought to do is determine what sort of resume you should write dependent on the information contained on the worksheet. Consequently, formatting and composing good resumes are as crucial as composing a superb letter of introduction to choose the application. 1 approach to make certain your chronological resume looks good is to use an expert template. The Importance of Chronological Resume Example A Functional Resume or Skills Resume is intended to highlight your abilities and accomplishments at the very top of your resume instead of grouping them below the jobs or positions which you have held as in a chronological resume. Functional format is about highlighting your specific skills that match the skill set needed by the recruiter. Language and style needs to be easy and short. The Number One Question You Must Ask for Chronological Resume Example In such sit uations, your previous work experience might be a hindrance for the new job. In general, the best method to choose which sort of resume format you should use is dependent on your experiences and the period of time youre prepared to put into each resume. Its cool that youre trying to find a job to have some money, but you need some issues with resume. When youre working at your existing job youre not stressed, seems like everything goes smooth and with no troubles. Chronological resume samples may be used for all levels of professional, in an assortment of sectors and adapted to the requirements of each candidate as the applicant must simply finish the sections that are acceptable for them using their private information. Resume examples are able to help you see what type of content you should have in your document. Building a functional resume can be fascinating whenever you have the most suitable guideline to follow. Employing a resume template is getting an acceptable and s mart practice for numerous explanations. The samples are a breeze to personalize and hence save lots of time of the user. For some folks, obtaining a resume sample is merely like a template as it may be used as guide for both design and content. What You Should Do to Find Out About Chronological Resume Example Before Youre Left Behind Nowadays the chronological resume becomes increasingly mora attractive for graduates that are hunting for employment. Mastering how to make a great chronological resume is crucial for individuals that are seeking for work. If you truly are curious in regards to the job, be sure you tailor your resume towards the job description. Obviously in the event you know what type of job you want, it is going to be simpler to create your resume. Its also suitable if you are searching for the same kind of job or whether youre looking work in company that has the exact same business with your present business. Its more forward-looking and professional to spe ll out about how your prior job has supplied you with relevant working experience. For instance, the administrative assistant resume heres a great case of a resume thats clearly structured. Resume is a document thats thought to be the very first step to a thriving career. In addition, in the event where ones brde job reference wasnt the best one, an individual might need to select the aid of a functional resume template.

How Hospitality Hiring Managers Can Slash Turnover Rates - Spark Hire

How Hospitality Hiring Managers Can Slash Turnover Rates - Spark HireHigh turnover rates are detrimental in any field, but are particularly damaging in the hospitality industry, where experience and relationships with clients go a long way. If youre a manager in this field, youll want to spend time thinking about what you can do to retain your most talented kollektiv members. Here are some highly effective ways to slash turnover rates and keep the day-to-day happenings within your organization smoothThink about who youre hiring in the first distributions-mixIt takes a special personality schrift to excel in the hospitality field. The person must be outgoing, customer-focused, patient, and energetic. Because a certain personality type is required, its even more important that a hiring manager actually considers the person theyre hiring and not just the resume theyre looking at.While its wonderful to bring someone with years of experience on board, you also want to verify that this ind ividual is going to represent your organization well. How will they treat clients? Will they really make it a point to learn the area so they can recommend restaurants and activities to guests? Will they take pride in your company? Ultimately these traits matter just as much as experience and training, as this kind of pride and dedication cant be taught.Understand that your employees are people tooThe hospitality industry can be demanding thats no secret. Employees are often asked to work long hours, and may be scheduled to work during holidays. Because of the level of commitment required from staff members, a manager must be sensitive to employees needs and desires. Its easy to forget that employees can get worn out, but paying attention to this prevents burn out from occurring and can drastically reduce turnover rates. Of course you need your team members present and working hard, but realize that allowing them time to be with their families and participate in hobbies and interest s outside of work leaves them refreshed and more excited to work.Make the environment a rewarding place to workEmployee engagement is a key requirement in order to reduce turnover rates. To keep your team members engaged and excited, youll need to create a dynamic and energetic workplace. This includes giving them incentives to keep them focused on their performance. If your company has opened a new property in an exotic part of the world, for example, why not put together a contest where your top talent gets to visit the new property? Maybe theyre selected based on sales, or perhaps it comes based off of reviews from guests. Either way, this kind of incentive is enough to keep your entire team motivated and excited when they come into work each day.Take employee suggestionsParticularly when youre managing a large property, its easy to lose track of the details involved in making that place a pleasant place to visit. For this reason, youll want to rely on your employees to keep you informed. Theyre deeply involved in the various areas of the property every day and probably have a strong sense of exactly whats going on. By taking these suggestions seriously you can drastically improve your business. Additionally, when team members know that their voices are being heard, theyre more apt to be invested in the organization.Image Jakub Jirsak/Bigstock.com